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Global Support

Digital business runs 24/7/365. Fortunately, we do too.

You need to deliver flawless digital experiences to your users and we understand that when you need something, you need it (and deserve it) immediately. That’s when our support team comes in. Your success is our success, and we’re here to help you every step of the way. To contact the right expert support team member, please use the information associated with your contact preference below.

We’re available and ready to assist you.

For Edgio Streaming Support (formerly Edgecast Support), contact us via phone at 1(877) 334-3236. To open a CDN Ticket, contact us at Tickets@edgecast.com. To open a Streaming Ticket, contact us at Streaming@edgecast.com.

Edgio uses remote interpreting to communicate with non-English speaking callers.

Self Help User Guides

Many support and troubleshooting resources can be found in your Edgio Control Customer Support Portal. Just log into Control and follow Documentation the link to access user guides, release notes, diagnostic tools, and customer notifications.