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Global Support

Digital businesses runs 24/7/365. Fortunately, we do too.

You need to deliver flawless digital experiences to your users and we understand that when you need something, you need it (and deserve it) immediately. That’s when our support team comes in. Your success is our success, and we’re here to help you every step of the way. To contact the right expert support team member, please use the information associated with your contact preference below.

We’re available and ready to assist you.

Solution area eMail Phone
CDN (Delivery) support@edg.io (602) 850 5200
Uplynk (Streaming) streaming@edg.io (602) 850 5200
Sites support@edg.io (602) 850 5200
Security support@edg.io (602) 850 5200
CDN (Performance) support@edg.io (602) 850 5200
Regional Numbers Phone
India 0008 000 011002
Korea 82 (0) 2 723 8837
Japan 81 (050) 3628 1545
UK (0) 20 3997 4918
All other global (US) +1 (866) 544 4830

Award Winning Platform

Frost & Sullivan Customer Value Leadership 2023

Edge Platform Leader & Outperformer in GigaOM Radar

Hot Company Award for Web App Security 2023

International Suport

Edgio is a globally-scaled provider of edge-enabled solutions. To support our clients internationally, we use remote interpreting to communicate with non-English speaking callers. Your calls are important to us, and we’re here 24/7/365, ready to assist you with any needs or questions that arise. Please follow the steps below if you need language interpretation.

  1. To start a paper trail, open a support case by emailing support@edg.io.
  2. Dial one of our international support numbers and inform the technician of your preferred language in English. For example, in English, say “Japanese.”
  3. Please wait while our technician brings a certified translator on the line to assist.