CUSTOMER SNAPSHOT
Enhancing Viewer Engagement with Reliable Video Delivery
Viki, a global TV site based in Singapore, delivers subtitled primetime shows and movies Over-the-Top (OTT) in more than 200 languages to millions of viewers via its industry-leading streaming platform.
Viki offers exclusive shows from the top broadcasters in Korea and is considered the premier destination for Asian TV programs and movies.
“Content may be king, but the speed of the delivery and the quality of the experience are just as important. With Edgio, we’re able to stand out from the crowd by giving fans the content they want, when they want it, on the devices they use every day. Our viewers can find the content they love and consume it seamlessly.”
Rohit Dewan, CTO – Viki
Viki's Challenge
Viki’s fan base is young, diverse and very active. More than 91 percent of viewers binge-watch shows and 58 percent watch more than two hours daily. Since the digital media space is constantly evolving, Viki is always looking for new opportunities to push the envelope and provide a unique video-on-demand experience for its dedicated fans.
Viki's Solution
Viki relies on Edgio to deliver high-quality video content on any device to a fan base that averages more than 1.3 billion minutes watched per month. By working with Edgio, Viki has expanded its global footprint. Additionally, the combination of the value of its content with the high-quality experience enabled by Edgio’s Content Delivery Network (CDN) has helped convert passive viewers into highly engaged fans. Management can now keep up with its growing business and deliver high-quality video content to millions of Viki users anywhere in the world.
Important features of Viki include:
Reliable performance
Viki viewers get broadcast-quality content delivered consistently, reliably, and fast.
Global reach
Edgio’s global private network ensures Viki customers can watch online videos virtually anywhere they have an internet-connected device.
Global scalability
Edgio Delivery is secure and can easily scale to meet high viewing demands.
Customer service
The Edgio support team is available 24/7 and offers remote interpreting to communicate with non-English speaking callers.