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Home Société Contacter l’assistance

Applications

Support

Service expert

Assistance mondiale

Le commerce numérique fonctionne 24/7/365. Heureusement, nous aussi.

Vous devez offrir des expériences numériques sans faille à vos utilisateurs et nous comprenons que lorsque vous avez besoin de quelque chose, vous en avez besoin (et le méritez) immédiatement. C’est à ce moment que notre équipe d’assistance intervient. Votre succès est notre succès, et nous sommes là pour vous aider à chaque étape du processus. Pour contacter le bon membre de l’équipe d’assistance expert, veuillez utiliser les informations associées à votre préférence de contact ci-dessous.

Nous sommes disponibles et prêts à vous aider.

Zone de solution	E-mail	Téléphone
CDN (livraison)	support@edg.io	+1 (602) 850-5200
Uplynk (streaming)	streaming@edg.io	+1 (602) 850-5200
Sites	support@edg.io	+1 (602) 850-5200
Sécurité	support@edg.io	+1 (602) 850-5200
CDN (performance)	support@edg.io	+1 (602) 850-5200

Numéros régionaux	Téléphone
Corée	+82 (0) 2-723-8837
Japon	+81 (050) 3628-1545
ROYAUME-UNI	+44 (0) 20 3997 4918
Tous les autres pays (États-Unis)	+1 (866) 544-4830

Plate-forme primée

Frost & Sullivan leadership en matière de valeur client 2023

Leader de la plate-forme Edge et surperformant dans le radar GigaOM

Hot Company Award pour la sécurité des applications Web 2023

Témoignages clients

Toklas et Edgio ont construit un site Web sans tête et haute performance dans l’industrie NFT en plein essor où les clients achètent, vendent, possèdent et génèrent des Munkos uniques.

Lire les témoignages clients

Résultat clé

1.192 s.

Peinture de plus grande qualité

900 ms.

Chargement de la page

13 ms.

Délai de la première entrée

« Edgio a fourni des développeurs hautement qualifiés qui étaient adaptés au projet, ce qui était crucial pour la rapidité du travail. »

« Nous voulons reconnaître les ingénieurs ukrainiens qui ont livré un produit sans faille, au milieu de déménager leurs familles à l’extérieur du pays. Ils étaient des joueurs d’équipe, de bons auditeurs, de bons apprenants. C’est une histoire en soi de la conscience et du professionnalisme de l’équipe. »

Rolle Hogan, PDG de Toklas

ShoeCarnival.com est passé de 3,4 secondes de chargement de la première page et de 6 secondes de transitions de navigation aux deux étant d’une seconde ou moins.

Lire les témoignages clients

Résultat clé

1 s.

Chargement de la première page

500 ms.

Chargements de page suivants

8M.

Requêtes malveillantes bloquées/mois

« Sur Edgio, nous avons une expérience utilisateur plus rapide avec de meilleures conversions. Du point de vue du développeur, nous avons beaucoup plus de flexibilité et aucune restriction. »

Kent Zimmerman, vice-président, commerce électronique et CRM – carnaval de chaussures

Avec les capacités de performance d’Edgio, Universal Standard voit maintenant environ 70% du trafic provenir du mobile, ce qui a triplé le taux de conversion, augmenté la valeur moyenne des commandes de 42%, diminué le taux de rebond de 40% et augmenté le chiffre d’affaires de 81% en glissement annuel.

Lire les témoignages clients

Résultat clé

40 %

Réduire le taux de rebond

600 ms.

La page se charge de PLP vers PDP

200 %

Ascenseur dans le taux de conversion mobile

« La plate-forme elle-même est très, très rapide. »

Justin Metros, responsable de la technologie, Universal Standard